Author: Aaron Whelan
You may believe you know what your clients think. Very few businesses actually ask, though, and fewer still ask in a way that gives them something they can use. That gap is quietly expensive: a business running on assumptions is deciding on service, pricing and process from what it hopes is true. Client feedback replaces the guesswork, and it is one of the cheapest sources of advantage a business has. But feedback only earns its keep when it is collected well and acted on. A survey nobody answers, or a score nobody reads, is just admin. Here is how we…
When it comes to buying or selling a pharmacy, the word “settlement” is often thrown around, but rarely explained in detail. For many, particularly first-time purchasers or sellers, the process can feel opaque and overwhelming. Settlement is simply the final (but crucial) stage where the legal and financial transfer of the pharmacy takes place. Here’s a 9-step overview of what’s typically involved. Step 1: Heads of Agreement Signing The process begins when both parties sign a Heads of Agreement, also known as an Offer to Purchase. This preliminary document outlines the key commercial terms of the transaction, including: Signing this…
In the fast-paced world of pharmacy sales, smooth settlements are the goal, but delays can and do happen. Whether you’re buying or selling a pharmacy, unexpected roadblocks can derail timelines and cause frustration. Understanding common causes of settlement delays and knowing how to navigate them can help keep the process on track. We have found the below as some of the most common reasons settlements stall and how to get things moving again. 1. Lease Assignment Delays One of the most common causes of settlement delays is the lease assignment process. The purchaser needs to take over the existing lease…
When it comes to buying or selling a pharmacy, the settlement process is a pivotal final stage where all the legal, financial, and operational aspects come together. For those unfamiliar with it, settlement is the period between signing the contract and officially transferring ownership. It’s a time of detailed checks and tasks that must be completed to ensure a smooth transition of the business. Navigating this complex process can be challenging for both purchasers and vendors. It involves key professionals, such as solicitors, accountants, and finance brokers, working in sync to meet tight deadlines. A well-managed settlement ensures that the…